Frequently Asked Questions

Find answers to all your questions about our nail salon, services, booking process, and products below—don't see your question answered here? Feel free to reach out via text.

How do I reschedule an existing appointment without forfeiting my deposit?
I am an existing client, how do I book another appointment?
Can you let me know if you have a cancellation? Can you squeeze me in?
What is your cancellation policy?
What are gel extensions? What is the difference between your offerings?
Does your extension pricing include the cost of a manicure?
What if I'm running late for my appointment?
What is parking like?
How long should my appointment take?
What are your preferred forms of payment?
My nail is chipped or broken—can you fix it?
How do I purchase a gift card?
How long will my manicure last?
Do you remove or soak off work done at another salon?
Do you take walk-ins?
Do you offer pedicures?
Do you offer acrylic nail enhancements?
Do you offer dip powder, SNS, polygel, or powder gel?