Please understand that when I reserve a block of time especially for you, I am turning away other guests to keep your spot secured.
We all know life can be unpredictable, however out of respect for my time, livelihood, and wait-listed clients...
I enforce a firm cancellation policy with no exceptions.
By booking an appointment with me you are agreeing to all of my policies, including the cancellation policy + fee structure outlined below:
If you cancel or reschedule your appointment with less than 48 hours notice, you will be charged a cancellation fee equal to 50% of the services booked.
If you cancel or reschedule your appointment with less than 24 hours notice, you will be charged a cancellation fee equal to 100% of the services booked.
No shows will be charged 100% of the services booked and will no longer be able to book with us in the future.
My booking system will not allow you to cancel or reschedule your appointment within 48 hours of your appointment time.
If you need to notify me of a cancellation within 48 hours of your scheduled appointment time, please text me
Cancellation fees will be automatically applied by my booking system. Should your card on file be expired or unable to be charged, an invoice will be emailed and texted to you.
When booking an appointment, you are agreeing to all policies, including cancellation fees, regardless of the reason for cancellation. This includes, but is not limited to, any situation pertaining to illness, allergies, work, family emergency, or Covid.
If a cancellation fee goes unpaid, all future appointments will be cancelled and you will no longer be able to book.