policies

By booking an appointment, you are agreeing to all policies, including my cancellation policy.

I am one artist working independently in my own creative studio

To show up as my best self and give you the best work possible, I've established the following policies, which allow me to care for you with enthusiasm and joy and make manicures that are anything but ordinary.

All services require a non-refundable deposit

The deposit will be applied to the cost of your service at the end of your appointment.

If you cancel or reschedule your apppointment you are forfeiting your deposit and will be required to pay another deposit when rebooking.

Utilize the waitlist feature

My full availability is on my booking site, updated in real-time. Please do not text me to ask about availability. If you do not see a time that works for you, please use the waitlist feature on the booking site and opt into the notifications. You will automatically receive a text message as soon as any matching openings become available.

Stay home if you're sick

Please cancel your appointment if you are sick, feeling unwell, or have been around anyone who is sick.

Arrive on time

If you are more than 10 minutes late you will be charged for the service(s) booked, but recieve a lesser service.

If you are 15+ minutes late your appointment will be cancelled and a cancellation fee will be charged to your card on file.

I do not issue refunds for any reason

If you are unhappy with your manicure, please let me know during your appointment.

I offer a 48-hour guarantee for my work should anything go wrong due to an issue on my end. Please text me as soon as something is amiss—within 48 hours of your appointment—to schedule a complementary nail fix.

Cancel or reschedule 48+ hours in advance to avoid a cancellation fee

Please use the online booking system to cancel or reschedule up to 2 days before your appointment by using the link in your reminder text or email.

If you would like to cancel or reschedule your appointment with less than 48 hours notice, you will need to notify me via text.

If you cancel or reschedule your appointment with less than 48 hours notice you will be charged a cancellation fee of an additional $50 per service to your card on file.

Additional things to consider while working together:

The best way to contact me is via text

I am likely to miss or misplace your message if you DM me on Instagram, email me, text my personal phone number, or respond to the automated text messages sent by my booking platform.

Please contact me via text at 203-212-9419 — I do not have text notifications on, so feel free to text me any time of day or night.

I normally do not respond to texts on my days off or weekends.

Running late

If I am running behind schedule I will make every effort to update your start time with as much notice as possible. These notifications will come via my booking platform's text notifications.

Come to your appointment solo

No guests, children, or pets are permitted to accompany you to your appointment.

Service animals are always welcome.

Send art inspo in advance

Please send any nail inspiration via text at least 2 days in advance.

If you're looking for nail design ideas that I would love to create, check out my Pinterest board

Things to avoid at your appointment

While beverages are ok, please do not eat food during your appointment.

Please do not wear fuzzy, furry, or lint-producing clothing to your appointment.

If you need to take work-related call or meeting, please bring headphones to allow yourself to be 'hands free' and not on speakerphone.

All pricing includes gratuity

I price my services to reflect their true value. All pricing includes gratuity.

If you feel inclined, a google review is always welcome as an extra sign of appreciation.

Scheduling best practices

If you do not pre-book your next appointment at the end of your visit, I cannot guarantee there will be room on my schedule for future bookings.

Online booking is available for appointments up to 21 days in advance. If you want to reserve an appointment further than 21 days out you can choose 'priority booking' on my booking site.

Please be mindful of our conversations and shared energy

Please be mindful of trauma or negativity dumping, conversations related to body image or diet, and talking negatively about yourself, others, or experiences you've had with other beauty service providers.

Occasionally, I may not have a surplus of energy for chatting/socializing, and I may ask for a silent appointment or suggest we listen to a podcast together. You are more than welcome to ask for the same if you need it!